Report a Lost/Stolen Card
It happens. Don't worry - we'll help you turn off your card and get you a new one ordered.
During Normal Business Hours
- Call 502.564.4775 or 800.228.6420
After Hours
- Call 866.906.4173
- Select Option 2 for lost/stolen cards.
- After entering your card number, you will be referred to the next available representative.
When your new card arrives:
- Be sure to update any electronic payments using your old debit card number to avoid any service interruptions or late payments