NOW AVAILABLE AT A BRANCH NEAR YOU!

EASY.
INTERACTIVE.
CONVENIENT.

EXPERIENCE IT FOR YOURSELF

- Drive through Live Video Tellers -

FRANKFORT BRANCH (417 High Street) 2 Live Video Tellers
FRANKFORT BRANCH (1425 Louisville Road) 2 Live Video Tellers
SHELBYVILLE BRANCH (600 Boone Station Road) 1 Live Video Teller
GEORGETOWN BRANCH (108 Lawson Drive) 1 Live Video Teller
LEXINGTON BRANCH (2540 Sir Barton Way) 1 Live Video Teller
HARRODSBURG BRANCH (511 Joseph Drive) 1 Live Video Teller

- In branch Live Video Tellers -

GEORGETOWN WEST BRANCH (105 Marketplace Circle) 1 Live Video Teller
U OF L BRANCH (2126 S Floyd St) 1 Live Video Teller

TOUCH THE SCREEN TO BEGIN,

THEN LET US DO THE WORK!

  • Speak with a Live Teller
  • Deposit Cash or Checks
  • Withdrawals
  • Check Balances
  • Transfers
  • Loan Payments
  • Cash Checks

WAIT, THERE’S MORE...

    Convenience

  • Withdraw, Deposit or Payment Ticket no longer needed
  • Receive custom bill mix

  • Safety

  • To a robber, it's just a machine

  • Privacy

  • Type your questions or use a headset

  • Personalized Assistance

  • A teller will assist you with your transaction and with any questions you may have


FAQs

FREQUENTLY ASKED QUESTIONS

1. What is an a Live Video Teller with ATM access?
A Live Video Teller looks like an ATM, but there’s one big difference: our members can have a real time, face to face interaction with a Commonwealth Credit Union teller at the machine. You can conduct teller transactions via video conferencing at the drive-thru or in a branch, and they’ll guide you through every step of your transaction.

2. How do I begin my transaction at a Live Video Teller?
When you’re ready to begin your transaction, simply touch the screen for a teller. This will initiate your connection directly to one of our interactive tellers. After your identity has been confirmed, the teller will assist you with your transaction request.

3. What transactions can I perform at a Live Video Teller?
Almost any transaction that can be completed at a teller line can be completed at a Live Video Teller with ATM access.

  • Cash or Check Deposits
  • Withdrawals
  • Balance Inquires
  • Transfers
  • Loan Payments
  • Cash Checks & More!
    • (Note: a Live Video Teller cannot accept coins)

      4. When are Live Video Tellers available?
      Live Video Teller availability hours are:
      Monday - Friday: 8:00 AM - 5:30 PM
      Saturday: 9:00 AM - 12:30 PM

      5. Where are these Live Video Tellers located?
      Live Video Tellers are available at the High St. Branch and Louisville Road Branch in Frankfort, Shelbyville, Georgetown, Hamburg Branch in Lexington, and Harrodsburg.

      6. Can you perform an ATM transaction at a Live Video Teller?
      Yes. Insert your card into the card reader to begin ATM transaction. ATM transactions can be conducted 24/7 at all locations for each Live Video Teller.

JOIN THE FAMILY

If you've never tried Commonwealth Credit Union before, now is the perfect time to see how we're bettering lives in the community! When you become a member of the Commonwealth Credit Union family you also become an owner. That means you can start enjoying the great rates, personalized financial advice, and the extraordinary experience we provide to all our owners.

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